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Cancellation and Missed Appointment Policy

The Little Grey Box is a small business of one lady who depends on the bookings made and attended. 

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My Moto is to provide the best quality Lashes and amazing Semi-Permanent makeup that is tailored for your needs my amazing client. 

 

I do my very best to accommodate your bookings for the time requested while making sure that time is allocated exclusively for you and you have my full attention. 

 

** To make sure business is running smooth below I have listed a few things I need your support with. 

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** For all new appointments a non- refundable booking fee is to be paid to secure the booking. This will be taken off the final cost of the treatment.

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** A Full 24 hours' notice is required for cancelling or rescheduling an appointment.

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** Cancellations less than 24 hours before the appointment will result in payment of 50% of the booking value 

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** I do absolutely understand that circumstances happen and waiver the fee in extreme circumstances *subject to conversation. 

 

Thankyou for your co-operation, understanding and continued support. 

 

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